Question 1

Which platforms are supported?

Accepted Answer

Ecomptimize is limited to Shopify and WooCommerce for this product. Other marketplaces and legacy connectors are outside the public scope.

Question 2

Does Ecomptimize publish directly to my store?

Accepted Answer

No. The workflow produces previews and exportable files. You keep the final decision before importing into Shopify or WooCommerce.

Question 3

Does the tool create new products?

Accepted Answer

No. The active scope is optimization of existing catalog rows: analysis, suggestions, review, and export.

Question 4

What data should I avoid uploading?

Accepted Answer

Upload only the catalog data needed for the workflow. Avoid customer data, secrets, passwords, sensitive internal notes, and exports unrelated to products.

Question 5

What should I do if the balance is insufficient?

Accepted Answer

Add credits from billing, then return to the run to continue or retry the blocked step.

Frequently Asked Questions

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Frequently Asked Questions

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