Frequently Asked Questions
Quick answers to what we're asked before getting started with Ecomptimize.
What merchants ask us most
Before getting started, most merchants want to know how Ecomptimize handles their catalog, what it costs, and whether their data stays safe. The questions above cover pricing, billing, supported platforms and protected fields — here is the short version.
Is my catalog safe?
Yes. Ecomptimize only rewrites text fields such as titles, descriptions and SEO content. Prices, stock, SKUs, variants and other protected fields are left exactly as they are, and every export imports back into your store.
What does it cost?
Uploading a file, running the diagnostic and viewing a sample are free. You see the exact price and confirm it before the paid full preparation starts.
Which platforms are supported?
Ecomptimize works with Shopify, WooCommerce and eBay catalogs, and can write your product content in seven languages so you can sell to customers worldwide.
Still need help?
Can't find the answer you're looking for? Our support team is here to help.
Contact support